Quick Answer
Remote Sunrise LTD is expanding the website with clearer setup guides, direct-answer support pages, custom TV app ID references, trust pages, and structured documentation for Google Search and AI answer systems.
Last updated: May 7, 2026.
Latest Updates
| Date | Area | Update |
|---|---|---|
| 2026-05-07 | SEO support pages | Added exact-symptom troubleshooting pages for Samsung connection refused, LG pairing code missing, Roku cannot turn on TV, Fire TV not found, Android TV pairing code missing, and iPhone Local Network permission missing |
| 2026-05-07 | Comparison pages | Added direct comparison pages for Remote Control for TV vs SmartThings, LG ThinQ, Roku official app, and Apple TV Remote in Control Center, plus Remote Mouse & Keyboard vs Chrome Remote Desktop and Windows Remote Desktop |
| 2026-05-07 | Trust pages | Added press and reviews, app support hub, local network security, and this What’s New page |
| 2026-05-07 | Known limitations | Added clear limitation pages for hotel Wi-Fi isolation, TV wake over Wi-Fi, TV app launching by brand, iPhone Local Network permission, Roku power behavior, and Windows firewall helper app behavior |
| 2026-05-07 | Troubleshooting | Added troubleshooting pages for Samsung pairing, LG discovery, Roku power, Android TV app launch IDs, Mac helper discovery, and Windows firewall issues |
| 2026-05-07 | Compatibility | Added a supported TV devices compatibility database for pairing, power, app launch, text input, input switching, Apple Watch, and Siri Shortcuts |
| 2026-05-07 | Remote Control for TV | Added focused pages for Samsung, Android TV, LG, Roku, Fire TV, Apple TV, Apple Watch, and Siri Shortcuts use cases |
| 2026-05-07 | Custom TV apps | Added Samsung TV and Android TV custom app ID reference pages with app IDs, icon URLs, copy buttons, and structured data |
| 2026-05-07 | Remote Mouse & Keyboard | Added focused pages for iPhone mouse for Mac, remote keyboard for Windows, Mac mini control, presentation remote, and Windows media remote use cases |
| 2026-05-07 | AI and search | Added llms.txt, direct-answer sections, FAQ/HowTo schema, ItemList schema, and richer app schema on key pages |
Current Support Priorities
| Priority | Status |
|---|---|
| Clear product support hub | Added |
| TV platform setup pages | Available for Apple TV, Samsung, LG, Roku, Fire TV, Android TV, Hisense, and Vizio |
| Supported devices compatibility table | Added |
| Troubleshooting hub | Added |
| Known limitations hub | Added |
| Custom TV app references | Available for Samsung TV and Android TV / Google TV |
| Local network security explanation | Added |
| Press and reviews page | Added |
Related Pages
- App Support
- Press and Reviews
- Local Network Security
- Remote Control for TV
- Remote Mouse & Keyboard
- News
What’s New FAQ
Are these app version release notes?
No. This page summarizes website and support documentation updates. App Store release notes remain the version-specific release notes for App Store updates.
Why add focused support pages?
Focused pages make it easier for users, search engines, and AI answer systems to find direct answers for specific setup and compatibility questions.
Where should I start if I need help?
Start with the support hub, then open the product page or setup guide for your app.